Privacy Policy

Last updated: 13 August 2020

The purpose of this document is to outline how Arum Advisory collects and maintains your personal information. It also states how this information is used, updated and made available to those parties eligible to access it. Any reference to “Arum”, “we”, “us” or “our” refers to the Arum group of companies, explicitly Prudens Pty Ltd (trading as Arum Pty Ltd) and ACN 127614500.

This Privacy Policy may be updated from time to time, as changes to our operational and corporate structure are made. This Privacy Policy was last updated on 13 August 2020 and is written and enforced in accordance with the Australian Privacy Principles contained in the Commonwealth Privacy Act 1988.

Arum will be provided with personal information when a user accesses any Arum website or attempts to contact Arum electronically, in person, by phone or by post. If you are providing information about someone other than yourself, you are guaranteeing Arum that the person in question has been informed of the information being provided and has access to this Privacy Policy.

Arum will maintain, update and add to your personal information whenever contact is made electronically, in person, by phone or by post, by you or by Arum.

When you visit a Arum website, our web applications may record your IP address, the date, time and duration of your visit, the web site from which you visit us, the type of computer software used to access our site as well as the web pages you visit or documents you download.

Arum may place a pixel on pages on our site, or those of other companies that are presenting advertisements. This enables us to record in our server logs that a specific user id has visited a particular page. This data allows us to analyse and determine our audience’s behavioural characteristics, which helps us to optimise our site, advertisement placement, and communication focus. Only anonymous, non-personally identifiable information is collected, and it cannot be tracked to a specific individual.

We will also collect any personal information that you submit to us via electronic or non-electronic means, as required for legal and operational use. If further information is required, Arum may use third-party sources, such as the ASIC Company Names database to verify ACN or ABN details, for instance.

We track website visitors using cookies, which are electronic tokens containing small amounts of information that are passed between a web browser and a web server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time.

We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries, comments, and votes to minimise malicious or spam traffic.

In some cases we serve advertisements that lead to a Arum website. Our web advertising partners, who include Google, may place or recognise a unique cookie on your browser. For more information about Google and display advertising features, and how to opt-out of its tacking methods, please click here. All information submitted by you using electronic or non-electronic means may be recorded using our telephone system, network server, customer relationship management database or web server. Where external parties are used to maintain data (such as website hosting companies or financial auditing firms), your information may be stored by a company other than Arum.

Arum may disclose your information to its employees, agents and affiliates inside or outside your country of residence for the purpose of providing services to Arum. Our employees, agents, affiliates and third party providers who have access to personal data obtained through Arum websites are obliged to respect privacy. We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with applicable rules, orders, subpoenas, official requests, or similar processes as either required or permitted by applicable law.

You have the right (excluding exceptions outlined in the Privacy Act) to seek access to and update or correct the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We may charge a fee to cover the costs of meeting your request.

Arum may record incoming and outgoing telephone conversations for training or quality purposes. If you do not want your call recorded, please advise a Arum employee at the beginning of your conversation.

By accessing our website, contacting Arum or by submitting an application to become a Arum client, you consent to Arum collecting, maintaining, using and disclosing personal information about you and provided by you or by another person as described above.

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information we hold, please contact us by telephone on +61 (2) 8302 3677, email, or in writing at:

Client enquires

Arum Advisory
ACN 127614500

Level 1, 85 William Street, Darlinghurst NSW 2010

T: +61 (2) 8302 3677